Returns & Exchanges

We strive to make our customers happy- and that's why we've finally decided to create FREE shipping on all orders. Our shipping is fast and efficient, plus we'll always be here to answer your questions. 

When Does My Order Ship And When Will It Arrive?

Your order will arrive via UPS or USPS. Orders placed before 11:00 AM PST Monday -Friday will ship the same business day. Orders placed after 11:00 AM PST Monday - Friday will ship the following business day, in the morning. Sometimes, shipping and arrival can be delayed by holidays or carrier peak periods. 

We will email you a tracking number as soon as your package has shipped, and therefore encourage you to provide us that information. Once your package has shipped, you can refer to the image below to figure our your estimated shipping time. 

Estimated Shipping Times:

 

Papa's Warehouse Shipping Times

 

* An additional fee with be incurred if you choose this option.

I Made A Mistake When I Placed My Order. Can I Change It? 

If you catch this mistake right away or within a few hours, please contact us via email at papaswarehouse@yahoo.com. A representative will do whatever they can to assist you. We do not cover the cost of a return label if you've made a mistake.

Returns & Exchanges

If for any reason we made a mistake, we will cover the cost of the return shipping and give you a full refund, credit or an exchange. Please contact us within 15 days of receiving your order. 

What If My Item Is Defective?

We will cover the cost of return shipping, or issue you a Non-defective product. 

What If I Bought This Item With A Discount? How Can I Return Or Exchange It?

Please contact a member of our team at papaswarehouse@yahoo.com